Consistency is key||Leadership isn’t a Tale of Two Extremes.
As a manager, changing your behavior with your direct reports from one day to the next can have negative consequences. A new study in the Journal of Applied Psychology found that a Jekyll and Hyde leadership style, where managers oscillate between hostile verbal and nonverbal actions and more measured, fair actions, can erode trust on teams. Trust, the researchers found, is ultimately built on unwavering consistency. Teams that know what to expect from their manager also report higher levels of job satisfaction and productivity.
Being “nice later” doesn’t undo harm. Teams thrive on consistency, not confusion.
Here’s how we can avoid the Jekyll-and-Hyde trap: ✔️ Build trust through steady actions—Leadership is about what you do every day, not grand gestures. ✔️ Own mistakes openly—Admit errors and show a commitment to grow. ✔️ Be proactive, not reactive—Create a culture of respect from the start. True leadership is consistent and reliable. Let’s aim to be the leader our teams can count on.
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